terms & conditions.

Please inform us as soon as possible if you are unable to attend a course. There is a cancellation fee of 15% on all course bookings (minimum charge £10). It is not possible to refund any cancellation made less than 10 days prior to course start date.

Please inform us of any dates that you will be unable to attend. This will help the tutor to try and accomodate what you have missed in any subsequent sessions. Please be aware that if you do miss sessions, these cannot be transferred to another course.

Bookings for workshops and courses are non-transferable. You must attend the given course or workshop on the correct dates and at the stated times.

It is very important that all course participants arrive in plenty of time. If you find yourself running late on the day of the course, please let us know.

For our darkrooms, scanners and studio rental our policy is a 48 hour cancellation for a full refund.

If you want to change the date of your booking we can move your date once.

For our annual memberships you will be subscribed automatically, if you wish to cancel the membership for the following year you can do this within your account. Please get in contact if you have any issues.

Photofusion Ltd operates the site photofusion.org to provide services including photographic production, news, and content related to photographic arts.

Photofusion is committed to protecting users’ privacy and addressing potential privacy concerns. The following information has been posted to help you to understand what information we collect and how it is used.

Types of private information collected:

Personal Data:

To best serve your needs, when you make a purchase from us, we collect the following types of information.

Name and contact details which may include address, email address or phone number.

Transactional Data (i.e. what you purchased from us and when)

We consider this information to be collected on the basis of consent and you can always provide us with less information, however omitting some of this personal information may limit your ability to access the benefits of the website and the services we provide. For example, we will not be able to process transactions without contact details.

Automatically Collected Data:

We also use cookies to track our website performance, which may include anonymised information about pages visited, time on the site, and search history. Our website uses only the basic cookies to optimise functionality and learn about our website’s performance.

Photofusion does not collect any sensitive personal information on this website. Where there is a requirement for Photofusion to collect additional information, from a participant on a funded programme, the data subjects will be notified and provided with a specific privacy policy.

photofusion.org is hosted by squarespace.com. (Squarespace privacy link here)

Fonts within photofusion.org are supplied by google (Google fonts privacy link here)

If you sign up to receive a newsletter from us – the information will be processed through Mailchimp. (Squarespace privacy link here)

Film processing purchases are made via Jotforms, with data hosted in their EU (Germany) datacentre. (Jotform Privacy link here)

If you made an online payment, the information will be processed via Paypal or Stripe. (PayPal privacy link here) (Stripe privacy link here)

If we send you files (i.e. from film processing) we use wetransfer.com with data hosted in their EU (Netherlands) datacentre. (Wetransfer privacy link here)

If you sign up for a membership or place an order with us, transactional information will be held on our Filemaker data base.

We may store your information for an extended period of time, depending on how we need to use the information.

We may share our anonymised website analytics with funders, such as Arts Council England.
We do not pass your personal details onto any third party.

We take the security of your information very seriously. However, malicious attacks can happen. Please understand that while we do our best to protect your data, providing personal data is at your own risk. Please be assured that no sensitive personal data (including racial or ethnic origin, political opinions, religious beliefs, health data, biometric data or other categories that may be designated as “special categories of personal data”) is collected from our customers. Where it is a requirement of funders, data subjects are made aware of why that data is collected and how that data is kept safe.

You may decline disclosure of personal information, but it may limit your ability to benefit from Photofusion and all of its offerings. We only ask for data that can help us provide our services to customers.

You may request a copy of the data we hold at any time. If you think that we are holding inaccurate or out-of-date data, please contact richard@photofusion.

It is the clients responsibility to ensure all work placed with Photofusion is free from copyright or that the client holds the copyright and indemnifies Photofusion from any responsibility from any such claims.

While we endeavor to produce accurate colours exact colour matching cannot be guaranteed.

While we always take the greatest of care while handling your work Photofusion cannot be held responsible for any loss or damage of artworks and as such Photofusion accepts no liability for replacement or losses arising from the damage or loss of artwork.

We take our turnaround times very seriously and make every effort to supply orders within the stated time but cannot accept liability for any losses which arise should they not be met.

Goods remain the property of Photofusion until the order is paid in full.

The placing of an order, be that online, via email, in person or any other way constitutes acceptance of our terms and conditions.

If any order appears to be damaged though no fault of your own you must notify Photofusion within 24hrs of receipt of goods. Please contact us through our switchboard +44 (0) 20 7738 5774 or email to the relevant department to report damage. All damaged work needs to be returned to Photofusion in it’s original state. It is the sole responsibility of the client to verify all supplied good are in acceptable condition upon receipt.

Although every effort will be made, exact colour matching can not be guaranteed. It is suggested that the client provides a colour guide, without which reproduction will be at the discretion of Photofusion.

The placing of an order constitutes an acceptance of our terms of business.

Download our Risk Assessents here.

It is the responsibility of all customers to ensure that all material placed with Photofusion is free from any copyright claims and to indemnify us against any such claims.

Photofusion assumes no responsibility for the accuracy of the information contained on this Website. Any links to third party web sites are provided for your convenience and information only. The content in any linked web site is not under our control and if you decide to access any such website, you do so entirely at your own risk. The fact that we provide a link to a third party web site does not mean that we endorse, authorise or sponsor any such site or that we are affiliated with such third party.

Information published on this Website is subject to change without notice. Photofusion may also make changes to any items described in this Website at any time without notice.

Prices displayed throughout this Website were accurate at the time of publication and may change at any time.

All products and brand names are trademarks or registered trademarks of their respective holders.

People under 18 must obtain prior consent from a member of staff before accessing Photofusion’s facilities.

In the unlikely event of any damage to a clients goods or materials, whether caused by negligence or otherwise, liability is limited to the cost of replacement of the materials and refund of any charges paid. No responsibility will be accepted for indirect or consequential loss and it shall be the responsibility of the customer/client to arrange adequate and appropriate insurance against the risk of any loss or damage.

Please download our policies here.

You can purchase gift vouchers through Photofusion, we usually advise that you pay for a product or service as a voucher.

You can request gift vouchers via email or in person, once you have paid we can send you an e-voucher that you can gift. They must send this over to us to redeem.

Gift Vouchers last for one year from date of payment. This will be stated on your voucher.

VAT is already included in prices on this website.

VAT No: 238 1609 62 Registered in England Registered No: 262915